Privacy Policy:

Storage of Collected Information The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When Credit Card details are collected, we simply pass them on in order to be processed as required.

We never permanently store complete Credit Card details. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.

If you have any questions about security on our Website, you can contact us via email.

 

Access to Collected Information

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at info@forestwood.com.au.

Email data collected will only be used by Forestwood to promote deals and contests. Your email will never be shared or used incorrectly.

Orders

If you purchase a product or service from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, email, and postal address) and financial information (such as credit card number, expiration date). We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you. Communications uses personally identifiable information for essential communications, such as emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional emails. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us at info@forestwood.com.au. You will be notified when any third party that is not our agent/service provider collects your personal information, so you can make an informed choice as to whether or not to share your information with that party.

Third Parties may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for any other purpose. does not share any information with third parties for any unknown or unrelated uses.

 

Legal

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.

 

Changes to Privacy Policy

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by Email, or by means of a notice on our homepage.

 

Security Policy

FORESTWOOD.COM.AU uses the eWAY Payment Gateway for its online credit card transactions. eWAY processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet. All online credit card transactions performed on this site using the eWAY gateway are secured payments. – Payments are fully automated with an immediate response. – Your complete credit card number cannot be viewed by or any outside party. – All transactions are performed under 128 Bit SSL Certificate. – All transaction data is encrypted for storage within eWAY’s bank-grade data centre, further protecting your credit card data. – eWAY is an authorised third party processor for all the major Australian banks. – eWAY at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by .

 

Liability

Forestwood.com is not liable for any losses or damages caused by this website or any website linked to or from this website. We reserve the right to refuse any order without giving reason. Upon cancellation of an order we will make all reasonable attempts to contact you using the details provided. All received monies will be refunded using the method received.

 

Pricing

Prices are subject to change without notice. There may be duties and taxes added to your package by the destination provider. You will be responsible for these upon delivery and are not included in your order total. All credit cards are charged in Australian Dollars.

 

Order Cancellations

If notified before goods have been dispatched, FORESTWOOD.COM.AU can accommodate order cancellations. If items have been shipped, FORESTWOOD.COM.AU reserves the right to refuse order cancellation or charge a cancellation fee should we be unable to request the return of the package from our delivery service.

 

Copyright and Trademark Notice

This site is owned and operated by FORESTWOOD.COM.AU. Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the property of FORESTWOOD.COM.AU.

All software used on the site is the property of FORESTWOOD.COM.AU or those supplying the software.  FORESTWOOD.COM.AU is purely for the use of order placement or enquiries.

No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form without permission.

All rights not expressly granted herein are reserved.

Any unauthorised use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

 

Spelling/Listing Errors:

In the case a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, FORESTWOOD.COM.AU shall have the right to refuse or cancel any orders placed for said product listed at the incorrect price.
FORESTWOOD.COM.AU shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged.

If your credit card has already been charged for the purchase and your order is cancelled, FORESTWOOD.COM.AU shall organise a credit to your credit card account in the amount of the charge.

 

Links

This site may contain links to other sites on the Internet that are owned and operated by third parties.
By using this site You acknowledge that FORESTWOOD.COM.AU is not responsible for the operation of or content located on or through any such site.

Links on the site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of forestwood.com.au

 

Credit Card Payments and Verification

All orders are subject to pre-authorisation checks to ensure sufficient funds are available and to confirm the validity of the payment method. The total amount of the order will be frozen on your account and this amount is taken when the order is despatched. Authorisations will appear as pending charges on your card, but you will only be charged once for a single order when it is despatched. Orders cancelled before shipment will still have this authorisation held.

Some orders may be subject to small charge verification before they are approved for shipment. In these cases a small amount between $0 and $1 will be held on your credit card and you will be asked to confirm this amount to validate your payment. This is not a charge, but an authorisation which will be released back to you.

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